Payment Policy

Last Updated: September 21, 2026

ElectricBikePoint provides multiple payment options to make online checkout convenient and secure. This policy explains how payments, billing information, authorization, order confirmation, and refunds are handled when you make a purchase through our website.

1. Payment Options

Customers can use the following payment methods when available at checkout:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal

The payment methods available for your order will be displayed during checkout before the order is submitted.

2. Payment Currency

Product prices and applicable charges are shown in U.S. Dollars (USD) unless otherwise specified at checkout.

3. Processing Your Payment

When you submit an order, the selected payment provider may review and authorize the transaction.

Your order will proceed to processing after the payment has been successfully authorized or completed.

If additional payment verification is required, order processing may be delayed until the transaction is confirmed.

4. Protecting Payment Information

ElectricBikePoint uses secure checkout and payment processing services to help protect customer payment information.

For security purposes, customers should never send credit card numbers, security codes, passwords, or other sensitive payment details through email or other unsecured communication methods.

5. Billing Details

Please provide accurate billing information when completing your purchase.

If your billing information does not match the information required by your payment provider, the transaction may be declined or require additional verification.

6. Declined or Failed Payments

A payment may be declined for various reasons determined by your bank, card issuer, or payment provider.

If this occurs, please verify your payment details or contact the applicable payment provider.

You may also select another available payment method during checkout.

7. Order Confirmation

After your payment has been successfully completed, an order confirmation will be sent to the email address entered during checkout.

Please check your order confirmation carefully. If you notice incorrect information, contact ElectricBikePoint as soon as possible.

8. Refund Payments

When a refund is approved under our Return & Refund Policy, the applicable amount will be returned using the original payment method whenever possible.

The time required for the refunded amount to appear in your account depends on the payment provider, bank, or card issuer.

9. Payment Questions

If you need assistance with a payment or have questions about your order, please contact us:

ElectricBikePoint
Email: support@electricbikepoint.com
Phone: +1 (716) 753-2720
Address: 40 E Evans St, Mayville, NY 14757, USA